Your Complete Council Meeting Management Ecosystem

Confident staff. Compliant processes.

Custom-fit learning. Infocouncil’s training is delivered by former governance professionals who understand your world. Whether you’re onboarding, upskilling or expanding capability, we equip your team to use Infocouncil effectively from day one.

• Onboard faster with real-time, role-relevant training
• Upskill staff on new features or advanced processes
• Train online or on-site with minimal disruption
• Customise training programs for your council’s needs

Find inefficiencies. Improve outcomes.

Future-proof operations. Our expert-led review assesses how your council uses Infocouncil today and where you can streamline workflows, reduce risk, and better align with best practice.

• Get tailored, evidence-based improvement recommendations
• Identify automation, compliance, 
and training opportunities
• Uncover underused features and remove process blockers
• Align changes to your strategic 
and governance goals

Real people. Real council experience. Real results.

Infocouncil support isn’t a call centre, it’s a proactive partnership. Our team includes former governance officers who provide fast, relevant help and strategic system guidance.

• Unlimited helpdesk access 
with same-day response
• Advice delivered by local 
government experts
• Support for templates, governance queries, and upgrades
• Ongoing optimisation with usage tracking and check-ins

One platform. Every meeting. 
Fully automated.

From report authoring to action tracking, the Infocouncil application powers your full governance workflow from within Microsoft Word and is customised for your council’s structure.

• Automate report, agenda, minutes 
and publishing workflows
• Work natively in Microsoft Word 
with no steep learning curve
• Configure templates, roles, and approvals to fit your processes
• Track, log, and publish with 
accuracy and confidence

More than support, it’s a relationship.

Infocouncil assigns you a dedicated Client Engagement Manager to provide strategic guidance, coordinate services, and help you get the most from the platform over time.

• Regular reviews to align Infocouncil 
with your goals
• Tailored advice and recommendations for improvement
• Seamless connection with 
training and support teams
• Continuous feedback loops 
for evolving needs

Work from anywhere. Govern 
without compromise.

Infocouncil’s secure, scalable cloud solutions support remote access, reduce IT burden, and improve collaboration, all hosted on Microsoft Azure in Australia.

• Access meeting documents 
securely from any location
• Hosted onshore with full 
compliance and auditability
• Reduce local IT requirements 
with automated updates
• Combine on-prem and cloud
 for flexible hybrid delivery

Extra hands. Council smarts. 
No disruption.

Our Managed Services team acts as an extension of yours by stepping in to prepare agendas, publish minutes, or support meetings when you’re short on time or resources.

• Get help compiling, formatting, 
or publishing meeting docs
• Scale support up or down based 
on workload or staffing
• Ensure continuity during 
leave or resourcing gaps
• Delivered by experts who understand governance standards