Why Infosphere
This page highlights the business issues that custom software addresses. Custom
software is not as prevalent as it once was, due to the great strides made by the
manufacturers of software packages. But the problems solved by custom software remain
commonplace in spite of the advances made by packages.
On this page we explain why organisations continue to engage in custom software
development and we set out the advantages that Infosphere can bring to its clients.
We also profile Infosphere's market niche.
Business Issues Addressed by Custom Software
The need for custom software can arise in various ways:
- The need to retain complete control over the timing and extent of changes applied
to core business systems tends to drive buyers away from packaged solutions
- A business deliberately setting out to use software as a strategic weapon is likely
to require custom software to some extent
- A business performing a unique activity is by definition not standard and therefore
not likely to be served by standard software
- Integrating different systems or upgrading legacy systems usually involves customisation
- If you have a large number of users in your organisation, the software licenses
applying to packages can become prohibitive. Custom software attracts no user license
fees
- You may have a requirement to develop a system for a specific purpose where the
available packages don't quite fit, or are cluttered with unnecessary features
Infosphere can help you with all these issues.
The Infosphere Advantage
You get the benefit of our experience and reputation. Infosphere has been in the
software business since 1988. We have the same management team that we started with
and we are known for our reliability, professionalism and integrity.
You get a company highly skilled and highly specialised in the Microsoft technologies.
Infosphere is a Microsoft Certified Partner, proof of our expertise
and commitment.
Dealing with a small company means that you're dealing with the principals. There
are no ivory towers. We work with every client on a personal level and we aim to
become an integral part of their organisation.
Our choice of Microsoft as a specialisation is an advantage in itself. There is
no doubt, even with the emergence of open source software, that Microsoft is the
world-beating platform in the current era. Its products cover a breathtaking scope
and there is no business requirement that goes unmet in the Microsoft range.
New customers get a money-back guarantee. If on completion you
are not satisfied that we have carried out our part of the bargain, we will refund
you. This is not a gimmick! It is woven into every brochure, proposal and contract
we produce. These are the ways in which we protect you:
- Projects that are subject to a fixed price are carefully documented before any system
construction is started
- Acceptance criteria are established to provide a basis for completing the project
- All fees relating to an initial trial project are refundable if the acceptance criteria
are not satisfied and you want to stop working with us
- For all fixed price projects besides the initial trial project, a warranty applies
covering all work required to satisfy the acceptance criteria.
- If you think that's brave, then maybe you've been dealing with the wrong
people!
You get the security and backing of a proper software house, as opposed to a private
contractor, without the extravagant price tag of the major players.
Infosphere's Niche
Infosphere usually has 15 to 20 developers in its ranks. This means we are ideally
suited to the middle market; clients who are large enough to have custom software
requirements but not so large that they need national or international coverage.
We find that our clients are often organisations of 50 to 500 employees, based in
Sydney, without enough work to recruit staff for the software department internally,
but with software headaches.
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